Return Policy

If needed, how do I Return & Exchange Items?

If you are not completely satisfied with your AmangNY's online purchase, we will gladly accept the return or exchange of unworn, unwashed or defective items, within 30 days of receipt of  purchase. Please send original sales receipt with return shipment. Return/Exchange packages must be shipped pre-paid, preferably United Parcel Service(UPS) . Your card will be promptly credited(less the initial shipping charges), and a return credit receipt will be mailed to your shipping address (Return merchandise after  30 days of receipt of purchase  OR without sales receipt will only not be retuned nor exchanged).

To return or exchange an item, please follow these simple steps:

Repack the gift in its original packaging, if possible, with the original receipt and message. 

Include your order number in the following return shipping address:


Attn: Returns 


247 West 38th Street Suite #602

New York, NY10018

For your security, please return your gift with an insured courier (e.g., FedEx, UPS, USPS Parcel Post) and retain your receipt. AmangNY is not responsible for items damaged or lost in transit. If you are returning an item because it was received damaged, defective or not the correct item purchased, AmangNY will reimburse the return shipping charges.

 

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